“Do or Do Not. There Is No Try.”
Yoda
Who We Are.
And why we get up in the morning.
We are the outsourced IT Department for 100 local companies where we provide services ranging from project management to IT Help Desk support. We specialize in providing innovative solutions to our clients – from Google and other cloud providers. We are the leading Google Apps Authorized Partner in the Baltimore area. Email info@SystemsAndSoftware.com for more information.
Services.
Expert technology consulting and recommendations based on 26 years of industry experience
Cloud Solutions
Cloud solutions for email, file servers, and application servers - A Cloud Server is the future for your small/medium sized business
Anti-virus
Anti-virus and anti-malware protocol employing four industry solutions designed to protect your systems collaboratively.
Project Management
Expert project management of your technology projects
IT Support
On demand IT support for servers, computers and software without minimums or retainers
Internet Presence
Domain, web and DNS hosting for your internet presence
Live Support
Click here for live support (or request when available)
What We Do. Why You Need It.
“Creativity is contagious. Pass it on.”
Albert Einstein
Staff.
Our Staff is Your Staff
Edward Ko
President and Owner
Ed is founder and owner of Systems and Software and Hotbuilding.com. His over 35 years of experience in adapting technologies for Baltimore’s small businesses contributes to the continued success of his practice and the clients we serve.
Janine Zelik
Client Administrator
Janine serves as Systems Administrator to our clients as she did when working at NiSUS Technologies Corp. Her skills at project management and customer service provide our clients the virtual, internal IT department that is the mission of Systems and Software.
Kris Rippel
Project Management
Kris has been a business colleague of Systems and Software for over 10 years and formally joined our team in 2016. She adds her extensive experience to our team in both project management and G Suite expertise.
Michael Troisi
Client Administrator
Michael graduated from UMBC with a Bachelor of Science in Information Systems in 2021.
With 5 years of previous customer service experience, he brings a wide range of technical and customer relations expertise to Systems and Software.
Doug Rathell
Communication Manager
Doug has 15 years of customer service experience with various companies. He is currently working on his Bachelor of Science in Computer Networks. Along with his IT knowledge, he helps to improve communications with our clientele at Systems and Software.
“The cloud is a democracy.” Marc Benioff, CEO SalesForce.com
News & Resources.
Our Staff is Your Staff
Contact Us.
Inquire about a project, ask a question, or just say ‘hello!’