Log4J Vulnerabilities and AWS Outage Update

Log4J Vulnerability
You may have been hearing news and reports of a security vulnerability called ‘Log4J’. Log4J is a logging program used by big name companies like Microsoft, Apple, Amazon, and Minecraft. Recently, a flaw was discovered that could give open access to these logs and/or company servers. These companies who use Log4J are working to put out updates to prevent breaches, and as customers we just need to apply these updates when they are available.
AWS Outage Update
As of 11:01 AM EST on 12/15/2021, Amazon has identified the root cause of an outage to AWS US-West-2 and has taken steps to restore connectivity. There has been some improvement in the last few minutes but they continue to work towards full recovery. While we are aware of AWS specific services affected by the outage – we are not aware of 3rd parties that rely on AWS that deliver services to you. Please report any outages to us and we can advise if they appear to be related to the AWS outage.

Please feel free to let us know if you have any questions or concerns.

2-Step Verification and Multi Factor Authentication

Google Workspace: 2-Step Verification

As Google has begun to make it’s 2-Step Verification into a default policy, we are reaching out to remind our clients about this important security setting. Your Google Workspace account is currently setup to allow 2-Step Verification, but it is not enforced. Users can add 2SV at their option or it can be a policy where users are required to enroll. We highly recommend that if you don’t already do so, get your account setup with 2SV. 2SV provides extra protection to your account and makes accessing your data more difficult for those who aren’t intended to see it.
Follow these simple steps to get started. Google 2-Step Verification
1. Click on your account bubble in the top right corner of the screen and select ‘Manage Your Google Account’ from the pop up window
2. Select ‘Security’ in the list on the left side of the screen
3. Under the ‘Signing in to Google’ section, select ‘2-Step Verification’
4. This will take you to a new page where you can set up the phone number to be used for the verification and the way you will be verified.

Microsoft Office 365: MULTI FACTOR AUTHENTICATION

Office 365 users have a corresponding feature of 2SV, called Multi Factor Authentication, that is also becoming the default setting. MFA shares the same idea as 2SV, and we highly recommend that its use for your safety. Here is the link to find out more of how MFA works. To set MFA up for your organization, please reach out to us.

We have recently assisted several clients who have been subject to expensive fraud due to compromised user accounts. Please take these important steps to prevent this from happening to your team!


Please reach out to us if you wish to REQUIRE your users to employ 2SV or MFA – or if you are in need of any other assistance. Thanks!

McAfee Phishing Email

We have many of our clients reporting that they have received the following email or one that looks similar. They should ignore and delete it immediately:

McAfeeThanks for being our existing valued customer.

We hope you’ve been enjoying our premium services- 5 devices subscription.
We wanted to give you a heads up that we will be charging you for the next period of your subscription today.
Your account is debited with $429.98 which will be shown on your statement shortly.

Your Subscription Details :

Product Name : Mcafee All-Round Secure Net 5 Devices Protection
Plan Details : One Year
Product Price : $429.98

Billing Support #+1 888-560-XXXX

If you have any problems with the VPN, your account or any other technical issue, please raise a ticket on “Help Section Page”.

If you have any problem with your payment reach out to us on our billing support number.

 __________________________________________________________

This is a phishing email. 

The purpose of this attack is that the sender wants a recipient to click the link and put in valuable information such as passwords, usernames, credit cards, etc. Filters do their best to try and block this kind of phishing attempt, but every so often, one gets through. The best thing to do is simply ignore and delete this email. 
Please feel free to contact us if you have any questions or concerns with any suspicious emails that you may be receiving. 

Slow Browser Speed after Windows Update?

Recently, there has been a Windows update that has caused some slow speeds when using your internet browser. We have found out the cause of this issue is rather simple. Find your browser below and follow the steps provided:


Google Chrome/Microsoft Edge

1. Click on the Vertical 3 dots in the top right corner of your browser 

​2. Select ‘Settings’ from the drop down menu

3. Look at the menu on the left of the screen and select ‘Advanced’

4. Select ‘System’ under the ‘Advanced’ menu

5. Uncheck the option ‘Use Hardware Acceleration When Available’

6. Restart your browser

———————-
Firefox

1. Click on the Vertical 3 lines in the top right corner of your browser

2. Select ‘Settings’ from the drop down menu

3. Scroll down to ‘Performance’
4. Uncheck ‘Use Recommended performance settings’

5. Uncheck ‘Use Hardware Acceleration when available’

6. Restart your browser

—————-


This should resolve any slow browser speeds that are occurring since the Windows update. Please feel free to contact us with any further questions or concerns at help@yougetit.net.
Thank you.

Google Resource Key Update

On September 13, 2021, Google will be applying ‘resource keys’ to existing shared files as a security measure for Google Drive data.  This security add-on will change the behavior of Drive data only when links are requested by NEW viewers — anyone who already has access to an existing shared file won’t need to do anything. This ‘resource key’ will be embedded in the new shared link that the sender provides. A New viewer who receives a link with this embedded key will be able to access the shared document via the link. We appreciate your bringing us your concern over this security change and hope you will not hesitate to contact us with any other questions.

Google Drive for Desktop Update

As you may have been seeing, Google will be unifying their ‘Backup and Sync’ and ‘File Stream’ features into one program called ‘Google Drive for Desktop’. This new ‘Drive’ program will work in a similar way to both of the previous features; users can backup selected folders or photos, access their files from other devices, and save directly to their online G Drive from their desktop. 
If you are already a ‘Drive’ user then you should be able to continue working as you are. However, those who are currently using ‘Backup and Sync’ or ‘File Stream’ please feel free to contact us with any concerns about this update as it rolls out over the next few months. For those who currently aren’t using a cloud storage system, we highly recommend using this ‘Drive on Desktop’ program. 

IMPORTANT If you are a current ‘Backup and Sync’ user and/or have the pictured icon in the lower right corner of your screen next to your clock, we highly recommend you set up a time with us to discuss your options for backing up your information and important files.

Google’s changes will affect current users of ‘Backup and Sync’ and will replace the way that users backup storage for their files. If you wish to further discuss these changes, any concerns, your options, and/or how to use them, please feel free to contact us to set up a time so that we can help.

No One Likes Waiting for Their Computer to Startup

Why is my startup So Slow? – it’s often slow and sometimes slower still!  One reason that startups can become slow is due to updates and patches that Microsoft has pushed to our computers in response to a security concern.  Everyone is concerned with security these days — and Microsoft is updating our computers almost daily.

We can ensure the fastest boot times with a few simple steps:

  1. Leave your computer on at all times – your computer is receiving updates from Microsoft regularly and we should be ready to receive them at any time
  2. Before you leave for lunch, the end of the day, or for the weekend, reboot your computer.   We often have to reboot our computers when first sitting at our desks in the morning, however, our reboot may actually be triggering our computers to apply the Windows update it just received!  Rebooting when we are ready to leave our desk, however, will allow updates to be applied/downloaded or applied automatically without other open programs that interfere with an automatic reboot.
  3. Leaving our computers on does not consume much power and is not less secure if we are password protecting Windows.

Please let us know if you have any questions about the above!

A Welcome Back from Covid

Free Consultation – A RETURN FROM COVID

As Covid becomes more of our past instead of our present — and our offices fill with staff — we wanted to offer a special invitation to our select clients to bring your technology back to its best performance and allow your team to return to full speed.

We are currently scheduling consultations in your office – free from obligation or cost – to review your technology issues and determine how to get the best from your computers and software post-Covid.
Are applications slowing down?  Is a program update not completing?  Is phishing becoming a concern?


Please email help@yougetIT.net to secure a time for a meeting as spots are filling fast!  You may also use the ‘schedule’ link below.
Schedule a Meeting
We look forward to meeting and establishing your best plan for returning to full productivity.  Welcome back!

Webroot Cybersecurity

Although your office may be using McAfee products that came bundled with your new computer or our previously recommended ESET Endpoint Antivirus subscription, we now provide Webroot as our recommended antivirus and antimalware solution. Webroot’s solution against security threats works with the cloud allowing continuous scanning of your files and updating of its security database – not slowing your computer with long, scheduled scans.  The service installs instantly and silently and protects against viruses, malware and identity (Ransomware) threats.  Please review their video here. We recommend this solution even in your are currently paying a subscription for another solution. 

Pricing is $3 per month per user and a free trial is available. 

Windows 7 Upgrades to Windows 10 Now Possible!

We had mentioned in an earlier email and newsletter that your Windows 7 computers would eventually need to be replaced by the end of 2020. After some research and testing, we found that Microsoft has enabled a method that will allow us to upgrade select computers that are running Windows 7 without the need to replace them.

Microsoft is providing this upgrade FREE OF CHARGE and the only cost is our labor to perform the upgrade.

We can quickly determine the computers in your office that are good candidates to upgrade.

Contact us for next steps!!