McAfee Phishing Email

We have many of our clients reporting that they have received the following email or one that looks similar. They should ignore and delete it immediately:

McAfeeThanks for being our existing valued customer.

We hope you’ve been enjoying our premium services- 5 devices subscription.
We wanted to give you a heads up that we will be charging you for the next period of your subscription today.
Your account is debited with $429.98 which will be shown on your statement shortly.

Your Subscription Details :

Product Name : Mcafee All-Round Secure Net 5 Devices Protection
Plan Details : One Year
Product Price : $429.98

Billing Support #+1 888-560-XXXX

If you have any problems with the VPN, your account or any other technical issue, please raise a ticket on “Help Section Page”.

If you have any problem with your payment reach out to us on our billing support number.


This is a phishing email. 

The purpose of this attack is that the sender wants a recipient to click the link and put in valuable information such as passwords, usernames, credit cards, etc. Filters do their best to try and block this kind of phishing attempt, but every so often, one gets through. The best thing to do is simply ignore and delete this email. 
Please feel free to contact us if you have any questions or concerns with any suspicious emails that you may be receiving. 

Slow Browser Speed after Windows Update?

Recently, there has been a Windows update that has caused some slow speeds when using your internet browser. We have found out the cause of this issue is rather simple. Find your browser below and follow the steps provided:

Google Chrome/Microsoft Edge

1. Click on the Vertical 3 dots in the top right corner of your browser 

​2. Select ‘Settings’ from the drop down menu

3. Look at the menu on the left of the screen and select ‘Advanced’

4. Select ‘System’ under the ‘Advanced’ menu

5. Uncheck the option ‘Use Hardware Acceleration When Available’

6. Restart your browser


1. Click on the Vertical 3 lines in the top right corner of your browser

2. Select ‘Settings’ from the drop down menu

3. Scroll down to ‘Performance’
4. Uncheck ‘Use Recommended performance settings’

5. Uncheck ‘Use Hardware Acceleration when available’

6. Restart your browser


This should resolve any slow browser speeds that are occurring since the Windows update. Please feel free to contact us with any further questions or concerns at
Thank you.

Google Resource Key Update

On September 13, 2021, Google will be applying ‘resource keys’ to existing shared files as a security measure for Google Drive data.  This security add-on will change the behavior of Drive data only when links are requested by NEW viewers — anyone who already has access to an existing shared file won’t need to do anything. This ‘resource key’ will be embedded in the new shared link that the sender provides. A New viewer who receives a link with this embedded key will be able to access the shared document via the link. We appreciate your bringing us your concern over this security change and hope you will not hesitate to contact us with any other questions.

Google Drive for Desktop Update

As you may have been seeing, Google will be unifying their ‘Backup and Sync’ and ‘File Stream’ features into one program called ‘Google Drive for Desktop’. This new ‘Drive’ program will work in a similar way to both of the previous features; users can backup selected folders or photos, access their files from other devices, and save directly to their online G Drive from their desktop. 
If you are already a ‘Drive’ user then you should be able to continue working as you are. However, those who are currently using ‘Backup and Sync’ or ‘File Stream’ please feel free to contact us with any concerns about this update as it rolls out over the next few months. For those who currently aren’t using a cloud storage system, we highly recommend using this ‘Drive on Desktop’ program. 

IMPORTANT If you are a current ‘Backup and Sync’ user and/or have the pictured icon in the lower right corner of your screen next to your clock, we highly recommend you set up a time with us to discuss your options for backing up your information and important files.

Google’s changes will affect current users of ‘Backup and Sync’ and will replace the way that users backup storage for their files. If you wish to further discuss these changes, any concerns, your options, and/or how to use them, please feel free to contact us to set up a time so that we can help.

No One Likes Waiting for Their Computer to Startup

Why is my startup So Slow? – it’s often slow and sometimes slower still!  One reason that startups can become slow is due to updates and patches that Microsoft has pushed to our computers in response to a security concern.  Everyone is concerned with security these days — and Microsoft is updating our computers almost daily.

We can ensure the fastest boot times with a few simple steps:

  1. Leave your computer on at all times – your computer is receiving updates from Microsoft regularly and we should be ready to receive them at any time
  2. Before you leave for lunch, the end of the day, or for the weekend, reboot your computer.   We often have to reboot our computers when first sitting at our desks in the morning, however, our reboot may actually be triggering our computers to apply the Windows update it just received!  Rebooting when we are ready to leave our desk, however, will allow updates to be applied/downloaded or applied automatically without other open programs that interfere with an automatic reboot.
  3. Leaving our computers on does not consume much power and is not less secure if we are password protecting Windows.

Please let us know if you have any questions about the above!

A Welcome Back from Covid

Free Consultation – A RETURN FROM COVID

As Covid becomes more of our past instead of our present — and our offices fill with staff — we wanted to offer a special invitation to our select clients to bring your technology back to its best performance and allow your team to return to full speed.

We are currently scheduling consultations in your office – free from obligation or cost – to review your technology issues and determine how to get the best from your computers and software post-Covid.
Are applications slowing down?  Is a program update not completing?  Is phishing becoming a concern?

Please email to secure a time for a meeting as spots are filling fast!  You may also use the ‘schedule’ link below.
Schedule a Meeting
We look forward to meeting and establishing your best plan for returning to full productivity.  Welcome back!

Webroot Cybersecurity

Although your office may be using McAfee products that came bundled with your new computer or our previously recommended ESET Endpoint Antivirus subscription, we now provide Webroot as our recommended antivirus and antimalware solution. Webroot’s solution against security threats works with the cloud allowing continuous scanning of your files and updating of its security database – not slowing your computer with long, scheduled scans.  The service installs instantly and silently and protects against viruses, malware and identity (Ransomware) threats.  Please review their video here. We recommend this solution even in your are currently paying a subscription for another solution. 

Pricing is $3 per month per user and a free trial is available. 

Windows 7 Upgrades to Windows 10 Now Possible!

We had mentioned in an earlier email and newsletter that your Windows 7 computers would eventually need to be replaced by the end of 2020. After some research and testing, we found that Microsoft has enabled a method that will allow us to upgrade select computers that are running Windows 7 without the need to replace them.

Microsoft is providing this upgrade FREE OF CHARGE and the only cost is our labor to perform the upgrade.

We can quickly determine the computers in your office that are good candidates to upgrade.

Contact us for next steps!!

How To Marie Kondo Your Inbox, According To A Google Productivity Expert

Nothing causes Sunday Scaries like the looming threat of a cluttered inbox on Monday morning. But in addition to causing stress, a disorganized inbox can also negatively impact your productivity at work. When your unread-email count goes up with every minute, it’s hard to know what to respond to and when — and getting your day-to-day tasks done on top of email management can seem almost too difficult to juggle. So with the KonMari method on the brain, we wondered: If you can Marie Kondo your closetfriendships, and finances, can you do the same for your inbox?We tapped the expertise of Laura Mae Martin, executive productivity advisor at Google, who leads a training at the company about this very topic. Below, she provided tips on how to stay on top of your inbox so that it “sparks joy” — well, to the extent that emails can spark joy!

“Help! My inbox is so overwhelming I could cry! How can I organize my emails to make them more manageable and efficient?

Inbox anxiety is a real thing! But there’s hope. These are the three most important steps for wrangling your inbox, in this order:”

1) Stop seeing emails you don’t need to see. Each time you touch an email, it drains a little bit of energy, so you should only touch those you need to see. Create filters or rules to have less important messages that don’t deserve your immediate attention — like newsletters — skip the inbox or go directly into folders. Try using the filter ‘Has the words: unsubscribe’ so that this kind of mail skips your inbox.

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The Best Ways To Boost Email ProductivityHow To Marie Kondo Your WalletWhy You Should Marie Kondo Your Friendships

2) Create filter/label combinations or ‘flags’ so that emails you do need to see visually pop as they come in. For example, emails directly from your manager to you should have a different look than emails from your manager to the whole company. If you’re in sales or recruiting, emails from your most important clients or candidates should catch your eye easily.”

3) Create buckets outlining what your next step is for all the emails that do come in. This is the equivalent of Marie Kondo’s ‘put everything on the bed and then put it in piles’ method. Your bed is your main inbox. Take your whole inbox and organize it into three categories: Assign things you need to respond to or act on to ‘keep,’ assign things you’re waiting on someone else for to ‘donate,’ and assign things you don’t need anymore (archive) to ‘throw away.’

“How long is too long to go without responding to someone?

I believe 24 hours is typically an appropriate amount of time to give some kind of response, but that can depend on your workload and the email. Remember that a response does not mean completing their request. Sometimes my response is: ‘I’m working on a lot of projects right now, so I won’t be able to get to this until the end of the month — just wanted to let you know!’ But it’s still a response, so they know they’re not being ignored or that I haven’t missed their email. It also saves me from getting another email from them checking back in.

What should I do before and after I go on vacation to help mitigate the inevitable coming-back-from-vacation inbox chaos?

Before vacation, tie up any loose ends and make sure you give very specific instructions in your out-of-office [message], i.e., ‘If this is urgent, resend with URGENT in the subject line’ or ‘If this needs a decision before I return, send to X person.’ This way, it’s not up to you to fish around for important emails while on vacation or upon your return. When you get back, give yourself some non-work time to go through your email so you feel prepared to return to a regular work day.”You can also declare ’email bankruptcy’ upon returning from a longer leave like maternity leave. Your out-of-office could say — ‘I’m out of office and will be archiving all emails upon my return. If your request needs my attention after my return, please re-send after X date.’ That way, you start fresh when you get back and fill in context by searching where you need to!

What should I delete or archive? Is there a rule of thumb?

The greatest thing about Gmail is the archive feature. It gives you a fourth option outside of inbox, delete, or folder/label. My advice is to only archive, unless you have space constraints. Then learn how to search Gmail really, really well and find emails quickly without having to check a folder or worry they’re in the trash!

Are there any Gmail tools I can implement to help me stay focused on the task at hand and not overwhelmed by other clutter?

One of my favorite Gmail features for this is snooze. It allows you to remove an email from your inbox and then bring it back at a specific time or date. This is a great way to keep an active inbox and only see emails you have a next action for. If you have an email that requires a response but you won’t know the answer until after a meeting next Monday, snooze the email to next Monday! Snooze keeps the things you don’t need hidden and, combined with filters, can make your inbox include important tasks only.

How can I keep things that “spark joy” and part with things that do not?

Let’s be honest — most emails don’t spark joy. But there are some exceptions! I keep a Smile File folder, which contains all the emails I’ve gotten that make me smile. My Smile File has anything from puppy pictures to people thanking me for helping them save so much time. When I’m having a particularly overwhelming day, I open that folder and it sparks a little joy.”When it comes to your inbox, the sparking joy question is: ‘Do I have a next action on this?’ You should be asking yourself that with every email. If the answer is yes, immediately, put it in the corresponding folder (i.e. To Read). Many people open an email once but then mark it as unread again, confusing their brain as to whether it’s new or if they already saw it. If the answer is ‘no next action,’ archive or delete it. People get overwhelmed when they leave things around that they might need later or may want to reference one day. Those things don’t have an immediate next action or spark joy, so they should be purged (right after you thank those emails for their service, like Marie Kondo does!).”The real joy comes from having a tidy inbox that you’re on top of. It creates the calm feeling and mental headspace that stems from knowing exactly what you have to do and where to find what you need to do it. People tell me all the time they feel so much better and happier setting up this system — it’s the positive energy from having your inbox space set up well!”