|You may have been hearing news and reports of a security vulnerability called ‘Log4J’. Log4J is a logging program used by big name companies like Microsoft, Apple, Amazon, and Minecraft. Recently, a flaw was discovered that could give open access to these logs and/or company servers. These companies who use Log4J are working to put out updates to prevent breaches, and as customers we just need to apply these updates when they are available.|
|AWS Outage Update|
|As of 11:01 AM EST on 12/15/2021, Amazon has identified the root cause of an outage to AWS US-West-2 and has taken steps to restore connectivity. There has been some improvement in the last few minutes but they continue to work towards full recovery. While we are aware of AWS specific services affected by the outage – we are not aware of 3rd parties that rely on AWS that deliver services to you. Please report any outages to us and we can advise if they appear to be related to the AWS outage.|
Please feel free to let us know if you have any questions or concerns.
|Google Workspace: 2-Step Verification|
As Google has begun to make it’s 2-Step Verification into a default policy, we are reaching out to remind our clients about this important security setting. Your Google Workspace account is currently setup to allow 2-Step Verification, but it is not enforced. Users can add 2SV at their option or it can be a policy where users are required to enroll. We highly recommend that if you don’t already do so, get your account setup with 2SV. 2SV provides extra protection to your account and makes accessing your data more difficult for those who aren’t intended to see it.
Follow these simple steps to get started. Google 2-Step Verification
1. Click on your account bubble in the top right corner of the screen and select ‘Manage Your Google Account’ from the pop up window
2. Select ‘Security’ in the list on the left side of the screen
3. Under the ‘Signing in to Google’ section, select ‘2-Step Verification’
4. This will take you to a new page where you can set up the phone number to be used for the verification and the way you will be verified.
Microsoft Office 365: MULTI FACTOR AUTHENTICATION
Office 365 users have a corresponding feature of 2SV, called Multi Factor Authentication, that is also becoming the default setting. MFA shares the same idea as 2SV, and we highly recommend that its use for your safety. Here is the link to find out more of how MFA works. To set MFA up for your organization, please reach out to us.
We have recently assisted several clients who have been subject to expensive fraud due to compromised user accounts. Please take these important steps to prevent this from happening to your team!
Please reach out to us if you wish to REQUIRE your users to employ 2SV or MFA – or if you are in need of any other assistance. Thanks!
We have many of our clients reporting that they have received the following email or one that looks similar. They should ignore and delete it immediately:
McAfee™Thanks for being our existing valued customer.
We hope you’ve been enjoying our premium services- 5 devices subscription.
We wanted to give you a heads up that we will be charging you for the next period of your subscription today.
Your account is debited with $429.98 which will be shown on your statement shortly.
Your Subscription Details :
Product Name : Mcafee All-Round Secure Net 5 Devices Protection
Plan Details : One Year
Product Price : $429.98
Billing Support #+1 888-560-XXXX
If you have any problems with the VPN, your account or any other technical issue, please raise a ticket on “Help Section Page”.
If you have any problem with your payment reach out to us on our billing support number.
This is a phishing email.
The purpose of this attack is that the sender wants a recipient to click the link and put in valuable information such as passwords, usernames, credit cards, etc. Filters do their best to try and block this kind of phishing attempt, but every so often, one gets through. The best thing to do is simply ignore and delete this email.
Please feel free to contact us if you have any questions or concerns with any suspicious emails that you may be receiving.
Recently, there has been a Windows update that has caused some slow speeds when using your internet browser. We have found out the cause of this issue is rather simple. Find your browser below and follow the steps provided:
Google Chrome/Microsoft Edge
1. Click on the Vertical 3 dots in the top right corner of your browser
2. Select ‘Settings’ from the drop down menu
3. Look at the menu on the left of the screen and select ‘Advanced’
4. Select ‘System’ under the ‘Advanced’ menu
5. Uncheck the option ‘Use Hardware Acceleration When Available’
6. Restart your browser
1. Click on the Vertical 3 lines in the top right corner of your browser
2. Select ‘Settings’ from the drop down menu
3. Scroll down to ‘Performance’
4. Uncheck ‘Use Recommended performance settings’
5. Uncheck ‘Use Hardware Acceleration when available’
6. Restart your browser
This should resolve any slow browser speeds that are occurring since the Windows update. Please feel free to contact us with any further questions or concerns at email@example.com.
On September 13, 2021, Google will be applying ‘resource keys’ to existing shared files as a security measure for Google Drive data. This security add-on will change the behavior of Drive data only when links are requested by NEW viewers — anyone who already has access to an existing shared file won’t need to do anything. This ‘resource key’ will be embedded in the new shared link that the sender provides. A New viewer who receives a link with this embedded key will be able to access the shared document via the link. We appreciate your bringing us your concern over this security change and hope you will not hesitate to contact us with any other questions.
As you may have been seeing, Google will be unifying their ‘Backup and Sync’ and ‘File Stream’ features into one program called ‘Google Drive for Desktop’. This new ‘Drive’ program will work in a similar way to both of the previous features; users can backup selected folders or photos, access their files from other devices, and save directly to their online G Drive from their desktop.
If you are already a ‘Drive’ user then you should be able to continue working as you are. However, those who are currently using ‘Backup and Sync’ or ‘File Stream’ please feel free to contact us with any concerns about this update as it rolls out over the next few months. For those who currently aren’t using a cloud storage system, we highly recommend using this ‘Drive on Desktop’ program.
IMPORTANT If you are a current ‘Backup and Sync’ user and/or have the pictured icon in the lower right corner of your screen next to your clock, we highly recommend you set up a time with us to discuss your options for backing up your information and important files.
Google’s changes will affect current users of ‘Backup and Sync’ and will replace the way that users backup storage for their files. If you wish to further discuss these changes, any concerns, your options, and/or how to use them, please feel free to contact us to set up a time so that we can help.
Why is my startup So Slow? – it’s often slow and sometimes slower still! One reason that startups can become slow is due to updates and patches that Microsoft has pushed to our computers in response to a security concern. Everyone is concerned with security these days — and Microsoft is updating our computers almost daily.
We can ensure the fastest boot times with a few simple steps:
- Leave your computer on at all times – your computer is receiving updates from Microsoft regularly and we should be ready to receive them at any time
- Before you leave for lunch, the end of the day, or for the weekend, reboot your computer. We often have to reboot our computers when first sitting at our desks in the morning, however, our reboot may actually be triggering our computers to apply the Windows update it just received! Rebooting when we are ready to leave our desk, however, will allow updates to be applied/downloaded or applied automatically without other open programs that interfere with an automatic reboot.
- Leaving our computers on does not consume much power and is not less secure if we are password protecting Windows.
Please let us know if you have any questions about the above!
Free Consultation – A RETURN FROM COVID
As Covid becomes more of our past instead of our present — and our offices fill with staff — we wanted to offer a special invitation to our select clients to bring your technology back to its best performance and allow your team to return to full speed.
We are currently scheduling consultations in your office – free from obligation or cost – to review your technology issues and determine how to get the best from your computers and software post-Covid.
Are applications slowing down? Is a program update not completing? Is phishing becoming a concern?
Please email help@yougetIT.net to secure a time for a meeting as spots are filling fast! You may also use the ‘schedule’ link below.
Schedule a Meeting
We look forward to meeting and establishing your best plan for returning to full productivity. Welcome back!
Nothing causes Sunday Scaries like the looming threat of a cluttered inbox on Monday morning. But in addition to causing stress, a disorganized inbox can also negatively impact your productivity at work. When your unread-email count goes up with every minute, it’s hard to know what to respond to and when — and getting your day-to-day tasks done on top of email management can seem almost too difficult to juggle. So with the KonMari method on the brain, we wondered: If you can Marie Kondo your closet, friendships, and finances, can you do the same for your inbox?We tapped the expertise of Laura Mae Martin, executive productivity advisor at Google, who leads a training at the company about this very topic. Below, she provided tips on how to stay on top of your inbox so that it “sparks joy” — well, to the extent that emails can spark joy!
“Help! My inbox is so overwhelming I could cry! How can I organize my emails to make them more manageable and efficient?“
Inbox anxiety is a real thing! But there’s hope. These are the three most important steps for wrangling your inbox, in this order:”
1) Stop seeing emails you don’t need to see. Each time you touch an email, it drains a little bit of energy, so you should only touch those you need to see. Create filters or rules to have less important messages that don’t deserve your immediate attention — like newsletters — skip the inbox or go directly into folders. Try using the filter ‘Has the words: unsubscribe’ so that this kind of mail skips your inbox.
2) Create filter/label combinations or ‘flags’ so that emails you do need to see visually pop as they come in. For example, emails directly from your manager to you should have a different look than emails from your manager to the whole company. If you’re in sales or recruiting, emails from your most important clients or candidates should catch your eye easily.”
3) Create buckets outlining what your next step is for all the emails that do come in. This is the equivalent of Marie Kondo’s ‘put everything on the bed and then put it in piles’ method. Your bed is your main inbox. Take your whole inbox and organize it into three categories: Assign things you need to respond to or act on to ‘keep,’ assign things you’re waiting on someone else for to ‘donate,’ and assign things you don’t need anymore (archive) to ‘throw away.’
“How long is too long to go without responding to someone?“
I believe 24 hours is typically an appropriate amount of time to give some kind of response, but that can depend on your workload and the email. Remember that a response does not mean completing their request. Sometimes my response is: ‘I’m working on a lot of projects right now, so I won’t be able to get to this until the end of the month — just wanted to let you know!’ But it’s still a response, so they know they’re not being ignored or that I haven’t missed their email. It also saves me from getting another email from them checking back in.
“What should I do before and after I go on vacation to help mitigate the inevitable coming-back-from-vacation inbox chaos?“
Before vacation, tie up any loose ends and make sure you give very specific instructions in your out-of-office [message], i.e., ‘If this is urgent, resend with URGENT in the subject line’ or ‘If this needs a decision before I return, send to X person.’ This way, it’s not up to you to fish around for important emails while on vacation or upon your return. When you get back, give yourself some non-work time to go through your email so you feel prepared to return to a regular work day.”You can also declare ’email bankruptcy’ upon returning from a longer leave like maternity leave. Your out-of-office could say — ‘I’m out of office and will be archiving all emails upon my return. If your request needs my attention after my return, please re-send after X date.’ That way, you start fresh when you get back and fill in context by searching where you need to!
“What should I delete or archive? Is there a rule of thumb?“
The greatest thing about Gmail is the archive feature. It gives you a fourth option outside of inbox, delete, or folder/label. My advice is to only archive, unless you have space constraints. Then learn how to search Gmail really, really well and find emails quickly without having to check a folder or worry they’re in the trash!
“Are there any Gmail tools I can implement to help me stay focused on the task at hand and not overwhelmed by other clutter?“
One of my favorite Gmail features for this is snooze. It allows you to remove an email from your inbox and then bring it back at a specific time or date. This is a great way to keep an active inbox and only see emails you have a next action for. If you have an email that requires a response but you won’t know the answer until after a meeting next Monday, snooze the email to next Monday! Snooze keeps the things you don’t need hidden and, combined with filters, can make your inbox include important tasks only.
“How can I keep things that “spark joy” and part with things that do not?“
Let’s be honest — most emails don’t spark joy. But there are some exceptions! I keep a Smile File folder, which contains all the emails I’ve gotten that make me smile. My Smile File has anything from puppy pictures to people thanking me for helping them save so much time. When I’m having a particularly overwhelming day, I open that folder and it sparks a little joy.”When it comes to your inbox, the sparking joy question is: ‘Do I have a next action on this?’ You should be asking yourself that with every email. If the answer is yes, immediately, put it in the corresponding folder (i.e. To Read). Many people open an email once but then mark it as unread again, confusing their brain as to whether it’s new or if they already saw it. If the answer is ‘no next action,’ archive or delete it. People get overwhelmed when they leave things around that they might need later or may want to reference one day. Those things don’t have an immediate next action or spark joy, so they should be purged (right after you thank those emails for their service, like Marie Kondo does!).”The real joy comes from having a tidy inbox that you’re on top of. It creates the calm feeling and mental headspace that stems from knowing exactly what you have to do and where to find what you need to do it. People tell me all the time they feel so much better and happier setting up this system — it’s the positive energy from having your inbox space set up well!”
The Journey of G Suite
(from Google’s Update Blog)
More than a decade ago, we introduced Gmail—our first cloud-native productivity app—to help make email safer and easier for everyone. Since then, we pioneered more ways for teams to collaborate in real-time with products like Google Calendar, Docs, Drive and Hangouts. Together, these apps make up G Suite, our set of intelligent, secure productivity and collaboration tools.
We’ve brought businesses more than a dozen new G Suite services to help them reimagine how they work, including powerful video conferencing (Hangouts Meet), secure team messaging (Hangouts Chat) and enterprise-grade search capabilities(Cloud Search). We’ve also infused our products with advanced artificial intelligence to make it easier to respond to emails, gather insights from data and protect against phishing attacks before they happen.
Today, more than four million organizations use G Suite to collaborate efficiently and securely, and analysts have taken notice. IDC’s Wayne Kurtzman notes, “Google has established G Suite as a secure, enterprise-ready, AI–powered productivity and collaboration platform. With its broad set of capabilities, G Suite offers a strong value proposition to customers.”
For existing G Suite Basic or Business edition customers on the Flexible Plan, the new list prices will go into effect on April 2, 2019. For customers on the Annual Plan, the new prices will go into effect the first time their plan renews on or after April 2, 2019. These changes will not impact current contracts or any renewal events prior to April 2, 2019.
Additionally, for those Basic and Business Edition customers who receive their bill from Google, we’ll send an email with details specific to their domains no later than February 28, 2019. Any customer that licenses G Suite through a reseller should hear from their partners directly regarding the new pricing, or they can reach out to their partners proactively.
We are grateful for the many businesses that use G Suite to empower their teams to work collaboratively, and we remain committed to expanding its functionality to help our customers succeed. Feel free to reference this edition guide to learn more about each offering.